IT Services & Management
Network Design, Engineering & Deployment
Technical Support & IT Sourcing
Backup & Storage Strategies
VPN, Wireless & Remote Connectivity
Managed Services & Help Desk Support
Information Technology has more power than ever to drive profitable, strategic growth. ETS helps our clients capitalize on what IT has to offer.
ETS partners with you so your systems can benefit from the potential of our massive IT infrastructure. Located in Madison, Wisconsin we provide IT Solutions scaled to support both small business and enterprise organizations. No matter what your needs are or what your current architecture reflects, ETS can offer you solutions and resources to support maximum growth and stable, secure systems.
Network Design, Engineering & Deployment
Is your network infrastructure meeting the demands of your changing business needs?
Businesses are becoming increasingly reliant on technology solutions to meet their business demands. In order to support these business applications and meet desired service levels, your network infrastructure requires quality design, expert implementation, careful maintenance, and dependable support services. ETS provides complete IT management services supporting end-users, business services, and their support partners.
A well-designed and stable network is critical to saving time; improving communication between employees, customers, suppliers; and thereby increasing productivity. ETS understands that knowledge of both business requirements and networking technologies enable us to help you design technology changes that integrate with your existing hardware and software, and can determine how it will be managed going forward.
Network performance depends on optimal performance along with well-designed, documented and managed processes and procedures. ETS can monitor, measure and manage network and application performance of your business network. Our goal is to improve and implement efficiencies and functionality while minimizing costs.
To ensure the integrity, security and service of your network, ETS Consultants will conduct an analysis of your network environment and compile detailed performance recommendations. Implementation of these configuration, upgrade, and support recommendations will service your business demands and changes.
From assessments of current network operations to ongoing operational support, ETS' experienced IT professionals are available to deliver the level of service required by your business needs and budgets. ETS' Consultants have the technology depth and experience to design, implement, manage and support a wide variety of non-proprietary / proprietary local and wide area networks.
ETS will help you a plan for creating new networks and evolving existing ones, maximizing efficiency, lowering costs and enhancing business processes through expert network design and engineering...DELIVERED!
Technical Support & IT Sourcing
ETS provides our customers with technical support for Windows, Novell, Linux, Citrix operating systems and applications. Our senior level consultants can design and implement technology solutions or upgrades, augment your staff's knowledge and expertise, or provide complete IT outsourced support.
As a local municipality, we are continually challenged to find cost-effective ways to provide core services. Our solution was to partner with ETS to provide technical expertise to support systems and deliver core services. ETS evaluated our infrastructure and worked with us to develop an ongoing 5-year strategy prioritizing departmental business objectives within our budget limitations.
- City of Monona
Outsourced IT Support Model
In today's environment, IT professionals are changing employers for positions with higher than average salaries due to the shortage of experienced applicants. CIO's will be challenged with maintaining IT budgets as result of higher than average compensation required.
ETS is committed to meeting the support needs of our clients with an outsourced IT support model. Our support model can provide Monday-Friday, 8x5 support necessary to efficiently and effectively support the internal staff needs and strategically plan and implement new technologies.
Our approach provides resources to include:
• Desktop support and imaging
• Application support trouble-shooting
• Networking
• Server installations, upgrades and patching
• Product Procurement
• Strategic Planning
• Information Security Officer
Contracting with ETS for Outsourced IT Services will provides the following benefits:
• Eliminate support concerns or staff during times of vacation, sick or staff turnover.
• Staff turnover can greatly increase support costs
• Training costs are avoided as ETS covers these expenses
• Full suite of ETS and WPS experience
• ETS staff will gain knowledge on current systems
• No single point of failure within the ETS support model - we provide cross training to our staff.
• Eliminate recruiting costs for an IT support employee with a broad range of skills
Our experience with ETS has been extremely positive. Working with them has allowed us to focus more time on managing the core of our business and less time on managing the daily technical tasks. A long-term benefit has been helping us focus on our overall technology needs, and how we can best meet those needs with limited human and financial resources. We enjoy working with the entire ETS staff.
- Monona State Bank
Backup & Storage Strategies
ETS recognizes that in today's business climate, security threats and regulatory compliance require storage security. Storage security is fast becoming a critical component of asset protection for all organizations.
ETS will work with your business to evaluate the solution that addresses your compliance and business continuity needs. Whether small or large, we can design and implement solutions using the following technologies:
• Tape Storage
• Disk Storage
• Server Storage
• SANS
• Hosted Storage
VPN, Wireless & Remote Connectivity
In today's Internet environment with escalating online attacks and unauthorized access, it is critical that organizations have systems that protect and secure their confidential data and network resources. ETS will design, procure and implement Wireless networks, remote access, and Virtual Private Networks (VPN) to help your organization address security issues and take full advantage of the Internet and enhance business productivity.
Industry standards are crucial in VPN and security work, especially when working with equipment and software from differing vendors. Whether the work is with Cisco™ or any other products ETS is able to create connectivity to any other IPSec compliant device. Our Senior Networking and Security Engineers will assist you with planning and we can manage your firewall policies and all switching hardware so you can trust the network your staff is using has had careful implementation with a focus on maintaining security of the network.
ETS has guided us to advance to better technologies to better serve our end-users. Wireless laptops on our nursing floors allow bedside charting. Physician clinics have access to real-time patient data across a Virtual Private Network. Downtime is minimal with the installation and set-up of Citrix servers, tape back-up, and antivirus deployment. Often ETS is analyzing our system to prevent problems before they become an emergency situation. However, if a problem becomes an emergency, ETS responds promptly to our support desk calls, which is essential in a 7x24 industry. ETS also does an excellent job of keeping costs within budget levels.
- Upland Hills Health
Managed Services & Help Desk Support
Focus on your strategic objectives while you outsource your IT operations management to ETS. Enjoy the highest levels of support, control and peace of mind at an affordable cost. You can get full lifecycle support-from IT asset acquisition to maintenance to disposal. Count on ETS for solid operational infrastructure, expertise and proven methodology.
Work with ETS to customize a managed services support model that will let you maximize your return on IT infrastructure investments.
